What types of healthcare practices does Patient Procure work with?
We partner with healthcare and healthcare-adjacent practices across the U.S., especially organizations where each new patient or resident has a high lifetime value. We’ve worked with all manner of clients from large MSOs and multi-location practices to local,smaller single-location offices.
How is Patient Procure different from a general marketing agency?
Unlike broad agencies, we focus exclusively on healthcare patient acquisition and retention. We understand HIPAA, BAAs, and clinical messaging regulations, and we optimize for booked appointments and show-ups, not just clicks. Every strategy is designed around patient lifetime value and long-term practice revenue.
What do you cover under patient acquisition?
Patient acquisition continues until they book an appointment. That includes follow-up, nurture automation, reminders, and removing friction so patients actually choose…and show up at…your practice.
How does patient retention and reactivation work?
Retention runs on automation. We set up nurture sequences, appointment reminders, reactivation campaigns for lapsed patients, and review requests that build your reputation. The goal is that patients come back on schedule instead of drifting to another practice.
How soon will we see results from your campaigns?
We’ve seen PPC campaigns start to generate new patients within the first week, while others have taken 60 days to start yielding results. Typically, we expect to have an optimized set of campaigns consistently generating high-quality leads within 3 months.SEO and content show an accelerating impact over 4–8 month*. It takes some time to get started, but SEO is the gift that keeps on giving. Once traffic picks up, you’ll see it compound over the long run.We set realistic timelines based on specialty and budget.
Are your services HIPAA-compliant? Will you sign a BAA?
Yes. We follow HIPAA-aware marketing practices to protect patient privacy and avoid capturing PHI in non-compliant ways. When needed, we execute a Business Associate Agreement (BAA) with clients so our partnership meets compliance expectations on both sides.
Do you work with multi-location practices and MSOs?
Absolutely. We support multi-location and MSO operators who need scalable patient acquisition systems across multiple markets. We can centralize marketing strategy, reporting, and retention while maintaining individual location-level growth goals.
Can you work with our existing website or CRM?
Yes. If your current website or CRM is solid, we’ll optimize and build on what you already have. If it’s holding you back, we can implement conversion-driven website upgrades and full CRM automation to support acquisition and retention. Our goal is results, not unnecessary platform switching.